Privacy Policy

KapCus is an independent enterprise technology and transformation company based in Jakarta, Indonesia.

Address: Lt. 6, Gedung Pakarti Center, Jl. Tanah Abang III, No. 23-25-27, Jakarta Pusat 10160.
Contact: info@kapcus.com

We collect the personal data you provide when you submit an enquiry through our contact form, including your full name, company name, work email address, phone number (if provided), your selected area of interest, and the details of your message. When you visit our website, we may also automatically collect limited technical data such as your IP address, browser type, device information, and pages visited, through cookies and analytics tools.

We use your personal data to respond to your enquiry and communicate with you about it, to arrange and follow up on conversations, briefings or proposals, to provide the services or information you request, to improve our website and understand how it is used, and to comply with legal obligations. We do not sell your personal data.

We process personal data on the basis of your consent (which you provide when submitting the contact form), our legitimate interest in responding to enquiries and operating our business, and where necessary to comply with legal obligations.

We may share your personal data with trusted service providers who support our website and business operations (for example hosting, email and analytics providers), and, where relevant to your enquiry and with appropriate safeguards, with ecosystem partners involved in delivering a solution. We require these parties to protect your data and to use it only for the purposes for which it was shared. We may also disclose data where required by law.

Some of our service providers may process data outside Indonesia. Where this occurs, we take steps to ensure your data receives an adequate level of protection consistent with applicable law.

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, to maintain our business relationship with you, or as required by law, after which it is securely deleted or anonymised.

We apply reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. No method of transmission or storage is completely secure, but we work to protect your data appropriately.

Subject to applicable law, you have the right to access the personal data we hold about you, to request correction or deletion, to withdraw consent, to object to or restrict certain processing, and to lodge a complaint with the relevant authority. To exercise any of these rights, contact us at info@kapcus.com.

Our website uses cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

We may update this policy from time to time. The "Last updated" date above indicates when it was last revised. Material changes will be reflected on this page.

For any questions about this policy or how we handle your personal data, contact us at info@kapcus.com or at the address above.