−60%
Tracking calls
−70%
Response time
−40%
Cost per enquiry
Illustrative benchmarks, not guarantees. Actual results depend on your baseline, channels and operations.
In practice
One conversation on chat. One on the phone.
Logistics assistant
online / replies instantly
Track AWB 90233145
Out for delivery, stop 4 of 9, ETA 13:20. Driver: Andi.
I won't be home, reschedule to tomorrow
Rescheduled to tomorrow AM. You'll get a 30-min window alert.
Logistics voice assistant
live call
Live transcript
I need proof of delivery for last week's parcel.
Sent to your email — signed POD with timestamp.
What changes
Three things you'd notice.
24/7 tracking & rescheduling
Failed-delivery recovery without a call
Serves consumers and B2B clients alike
Request a walkthrough
See what this would look like in your logistics operation.
A short, vendor-neutral walkthrough of the voice and chat journeys above, framed around your channels and volumes.